Noticeboard

From January 2019 repeat prescription requests will no longer be accepted via telephone and require 72 hours to process. For details of How To Order please visit the prescriptions section on the website.

SELF CARE FORUM - www.selfcareforum.org This site offers helpful advice and leaflet which are downloadable. We believe in empowering our patients to have confidence in managing their conditions. It will also provide helpful advice through the winter months.

OUT OF HOURS: If you need to see or speak to a GP on Bank Holidays, weekends or between 6pm and 8am Monday to Friday please ring NHS 111. To learn more about our local extended hours GP services please visit http://www.southteesaccessresponse.nhs.uk/

PRACTICE CLOSURES

Future planned half day closing is Thursday 12th September 2019, Thursday 30th January 2020 and 12th March 2020 from 12pm the practice will re-open the following day at 8am.

The practice temporarily closes on Thursdays between 12pm & 2.00pm to facilitate staff training and education. If during this period you need to speak to a Doctor URGENTLY please call 07436803445. This number is only available on Thursdays during this period. PLEASE NOTE THE PRACTICE CLOSED ON UK BANK HOLIDAYS

PATIENT ONLINE
You can now access a summary of your medical record, order repeat prescriptions and book call back appointments via our online services. To apply for access and a password please contact our reception team who will explain the simple process.

ALLOCATION OF NAMED GP FOR ALL PATIENTS
Please see under the Practice Policies section for further details.

privacy notice

Your data, privacy and the Law. How we use your medical records

This practice handles medical records according to the laws on data protection and confidentiality.

We share medical records with healthcare professionals who are involved in providing you with care and treatment. This is on a need to know basis and event by event.

We do share some of your data with the local out of hours / urgent care STAR service and local health visiting and child safeguarding organisations.

In some circumstances we will also share de-identified data for medical research, for example to find out more about why people get ill.

Data about you is used to manage national screening campaigns such as cancer screening or diabetes prevention.

Data about you, usually de-identified, is used to manage the NHS and make payments for your care.

We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.

Your data is used to check the quality of care provided by the NHS.

You have the right to be given a copy of your medical record.

You have the right to object to your medical records being shared with those who provide you with care.

You have the right to object to your information being used for medical research and to plan health services.

You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.

For more information ask at reception for a leaflet download a copy (see links below) also see more information un the care.data tab on the homepage.

Safeguarding

Direct Patient Care

Emergency direct Care

National screening Programmes

Legal

Medical Research

Payments Risk Stratification

Summary Care Record

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