Noticeboard

coronavirus vaccinations 

 Please see information on the Home page about appointments for the Coronavirus Vaccination.

 

Coronovirus  

Please see attached for details of  Covid-19 How to get tested

If you think you have coronavirus or you have a New Continuous cough OR fever OR loss of/change of smell or taste or you have in the last 14 days been to a country or area with a high risk or coronavirus go to (www.nhs.uk for a details of high risk countries) or you have been in an airport or close contact with someone who has a confirmed case of coronavirus.

DO NOT GO TO THE GP SURGERY/HOSPITAL OR COMMUNITY PHARMACY., STAY INDOORS AND AVOID CLOSE CONTACT WITH OTHER PEOPLE. 

 


From January 2019 repeat prescription requests will no longer be accepted via telephone and require 72 hours to process.  For details of How To Order please visit the prescriptions section on the website.


SELF CARE FORUM - www.selfcareforum.org  This site offers helpful advice and leaflet which are downloadable.  We believe in empowering our patients to have confidence in managing their conditions.  It will also provide helpful advice through the winter months.

OUT OF HOURS: If you need to see or speak to a GP on Bank Holidays, weekends or between 6pm and 8am Monday to Friday please ring NHS 111.  To learn more about our local extended hours GP services please visit http://www.southteesaccessresponse.nhs.uk/


PRACTICE CLOSURES

The practice temporarily closes on Thursdays between 12pm & 2.00pm to facilitate staff training and education.  If during this period you need to speak to a Doctor URGENTLY please call 07436803445. This number is only available on Thursdays during this period.  PLEASE NOTE THE PRACTICE CLOSED ON UK BANK HOLIDAYS

PATIENT ONLINE
You can now access a summary of your medical record, order repeat prescriptions and book call back appointments via our online services.  To apply for access and a password please contact our reception team who will explain the simple process.  

ALLOCATION OF NAMED GP FOR ALL PATIENTS
Please see under the Practice Policies section for further details.

Repeat Prescriptions

If you are on regular medication, you should be able to get a prescription without always seeing a doctor. You will still need to come in for a review from time to time.

The simplest and most convenient way to order your repeat medication is ONLINE this can be done at any time even when the surgery is closed. You can make requests using our eConsult service or you can sign up at the surgery if you wish to use SystmOnline services, and obtain a login and password.

If you have regular stable medication that is unlikely to require occasional/frequent dose changes you could convert to eRD - electronic repeat dispensing.  This means you will not have to order every month, the GP will review and set your repeats for 6month to 12month.  These prescriptions will automatically be sent to your pharmacy of choice every month electronically without the need to order every month. Medicines classed as "controlled drugs" are not suitable for eRD as they must be collected in person or by you allocated pharmacy.

By hand (CURRENTLY THIS IS NOT AVAILABLE DUE TO COVID-19 PANDEMIC AS ACCESS TO THE PRACTICE IS RESTRICTED TO THOSE WHO HAVE BEEN SECREEN AND TO ENSURE THE SAFETY OF PATIENTS ATTENDING WHO MAY BE VULERABLE IN SUPPORT OF SOCIAL DISTANCING).

Post your request by general post.  Whenever possible, please use the computer printed forms for your requests.  Please note that we cannot return prescriptions unless a stamped, self addressed envelope is provided.  Medicines classed as "Controlled Drugs" must always be collected in person at the practice or your allocated pharmacy.

Please always allow at least 3 working days (72 hours) for your prescription to be ready for collection.

Don't forget during the Christmas Period and Bank Holidays to ensure you have enough supply of medication to last and order a little early.

Treatment Recommendations from Hospital

IMPORTANT PLEASE NOTE:

Changes have been made to the way patients can order their repeat prescriptions

The NHS across County Durham and the Tees Valley is making changes to the way patients order their repeat prescriptions.

Community pharmacies will no longer be able to order repeat medication for patients. Instead patients will order their medication directly from their GP practice. Patients will still receive the medication that they need, it’s the way that they order it, that will change. 

The revised process will be implemented from September 2 2019 and work is well under way to ensure this is as smooth as possible.

There will be a small number of patients for whom this will not be suitable and it may be appropriate for community pharmacies to continue to support them with ordering repeat medication. As part of the project, GP practices will identify these patients and special arrangements will be put in place for them

Clinical Commissioning Groups (CCGs) across the area have made the decision to revise Repeat Prescription Ordering Systems (RPOS). This has been adopted from similar work already implemented in other areas such as Sunderland, South Sefton and Luton CCGs. Other areas have shown that this process improves patient safety by ensuring patients only receive medication that is required and therefore reduces medicines waste.  For more information, please email necsu.rpos@nhs.net

 

 
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