The Discovery Practice - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

Noticeboard

Coronovirus

Please see attached for details of Covid-19 How to get tested

If you think you have coronavirus or you have a New Continuous cough OR fever OR loss of/change of smell or taste or you have in the last 14 days been to a country or area with a high risk or coronavirus go to (www.nhs.uk for a details of high risk countries) or you have been in an airport or close contact with someone who has a confirmed case of coronavirus.

DO NOT GO TO THE GP SURGERY/HOSPITAL OR COMMUNITY PHARMACY., STAY INDOORS AND AVOID CLOSE CONTACT WITH OTHER PEOPLE.

From January 2019 repeat prescription requests will no longer be accepted via telephone and require 72 hours to process. For details of How To Order please visit the prescriptions section on the website.

SELF CARE FORUM - www.selfcareforum.org This site offers helpful advice and leaflet which are downloadable. We believe in empowering our patients to have confidence in managing their conditions. It will also provide helpful advice through the winter months.

OUT OF HOURS: If you need to see or speak to a GP on Bank Holidays, weekends or between 6pm and 8am Monday to Friday please ring NHS 111. To learn more about our local extended hours GP services please visit http://www.southteesaccessresponse.nhs.uk/

PRACTICE CLOSURES

Future planned half day closing is Wednesday 22nd April 2020, from 12pm the practice will re-open the following day at 8am.

The practice temporarily closes on Thursdays between 12pm & 2.00pm to facilitate staff training and education. If during this period you need to speak to a Doctor URGENTLY please call 07436803445. This number is only available on Thursdays during this period. PLEASE NOTE THE PRACTICE CLOSED ON UK BANK HOLIDAYS

PATIENT ONLINE
You can now access a summary of your medical record, order repeat prescriptions and book call back appointments via our online services. To apply for access and a password please contact our reception team who will explain the simple process.

ALLOCATION OF NAMED GP FOR ALL PATIENTS
Please see under the Practice Policies section for further details.

Welcome

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

You can see a video on how to use eConsult by clicking here Patient facing video with subtitles

Access

The Practice premises have suitable access for all disabled patients. Access to the Health Centre is by lift or stairs from The Mall Shopping Centre or the Centre Car Park.