The Discovery Practice - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

Noticeboard

coronavirus vaccinations

Please see information on the Home page about appointments for the Coronavirus Vaccination.

Coronovirus

Please see attached for details of Covid-19 How to get tested

If you think you have coronavirus or you have a New Continuous cough OR fever OR loss of/change of smell or taste or you have in the last 14 days been to a country or area with a high risk or coronavirus go to (www.nhs.uk for a details of high risk countries) or you have been in an airport or close contact with someone who has a confirmed case of coronavirus.

DO NOT GO TO THE GP SURGERY/HOSPITAL OR COMMUNITY PHARMACY., STAY INDOORS AND AVOID CLOSE CONTACT WITH OTHER PEOPLE.

From January 2019 repeat prescription requests will no longer be accepted via telephone and require 72 hours to process. For details of How To Order please visit the prescriptions section on the website.

SELF CARE FORUM - www.selfcareforum.org This site offers helpful advice and leaflet which are downloadable. We believe in empowering our patients to have confidence in managing their conditions. It will also provide helpful advice through the winter months.

OUT OF HOURS: If you need to see or speak to a GP on Bank Holidays, weekends or between 6pm and 8am Monday to Friday please ring NHS 111. To learn more about our local extended hours GP services please visit http://www.southteesaccessresponse.nhs.uk/

PRACTICE CLOSURES

The practice temporarily closes on Thursdays between 12pm & 2.00pm to facilitate staff training and education. If during this period you need to speak to a Doctor URGENTLY please call 07436803445. This number is only available on Thursdays during this period. PLEASE NOTE THE PRACTICE CLOSED ON UK BANK HOLIDAYS

PATIENT ONLINE
You can now access a summary of your medical record, order repeat prescriptions and book call back appointments via our online services. To apply for access and a password please contact our reception team who will explain the simple process.

ALLOCATION OF NAMED GP FOR ALL PATIENTS
Please see under the Practice Policies section for further details.

Welcome

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

You can see a video on how to use eConsult by clicking here Patient facing video with subtitles

Coronavirus Vaccinations

We are now booking appointments for COVID vaccinations for our patients following the guidance from NHS England of which cohorts we must prioritise first and we will contact you to arrange your appointment when it is your turn. Clinics will be held at our designated Thorntree site NOT at the Discovery Practice.

Patients will need to have 2 vaccinations to be protected and we will be contacting patients over the next few days to book their appointments.

Unfortunately we are unable to offer vaccinations to housebound at this time due to the transportation of the vaccine we have been supplied. However, we hope to receive a vaccine that can be transported soon and we will be in touch once we receive further information regarding this.

We are not able to offer the vaccination to anyone else at this time but rest assured we will invite additional patient groups when we are informed we can start vaccinating additional in the groups.

for More information about the Vaccination please follow the link below:

www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine

Access

The Practice premises have suitable access for all disabled patients. Access to the Health Centre is by lift or stairs from The Mall Shopping Centre or the Centre Car Park.