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Suggestions Form

Your comments and suggestions are important to us, please click on the 'Suggestions Form' link, complete the form to send them to us.

Please note : only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please write to the Practice Manager at nencicb-tv.discoverypractice@nhs.net and add Complaint as your subject heading and we will deal with your concerns appropriately. Alternatively you can post to the practice or hand deliver your letter.

Page last reviewed: 13 November 2026
Page created: 13 November 2026

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Complaints

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