Leave Feedback
Page last reviewed: 12 February 2026
Page created: 03 November 2023
Page created: 03 November 2023
We've put some small files called cookies on your device to make our site work.
We would also like to use google translate cookies and analytical cookies to understand how our site is used and improve user experience. Analytical cookies send information to Google Analytics.
Let us know your preference. We will use a cookie to save your choice. Before you make your choice you can read more about our cookie policy.
You can change your cookie settings at any time using our cookie policy.
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please write to the Practice Manager at nencicb-tv.discoverypractice@nhs.net and add Complaint as your subject heading and we will deal with your concerns appropriately. Alternatively you can post to the practice or hand deliver your letter.